Citigroup 2005- 2007
Tampa, Florida
Regional Financial Analyst
Financial products analysis
Continuous process improvement
Budgeting and expense control
Monthly Reforecast Process
Prepare documents for audit
Mental Health Care, Inc. 2003- 2005
Tampa, Florida
Corporate Trainer/Network Administrator
Manage corporate training
Advise on technical equipment investment
Maintain infrastructure
LA ICOC 1999-2003
Los Angeles, California
Ordained ministry leader
Provided leadership and teaching to the Hispanic population
Manage 4 team leaders
Coordinate annual Hispanic Los Angeles area conference
Develop new leadership structure
Deliver public presentations and represented organization at community functions Manage $190K annual budget
Epicor Software 1998-1999
Irvine, California
Systems Engineer Latin America
Assisted with sales throughout Latin America
Directed customization of ERP software, involving Development/modification/enhancement of programs and documentation for clients
Promoted software at trade shows and public events throughout Latin America.
Decreased travel expenses by 45% while maintaining quota, and thus helping department attain number one status in company sales
Federal Reserve Bank of Atlanta 1997-1998
Miami, Florida
FED-LINE Support Desk Technician
Provided customer service and support via telephone, FED-LINE system, and email.
Answered inquires about electronic access channels and business areas
Ensure customer information and resolved problematic issues
Escalated highly complex problems and inquiries
CSA World Missions 1994-1997
Miami, Florida
Staff Accountant
Communication between Latin America churches and the US
Handled accounts payable/receivable and prepared invoices
Prepared general ledger entries, financial statements and executive reports
Handled domestic and international wire transfers
Participated in payroll administration
U.S. Department of State 1994-1994
Summit of the Americas
Miami, Florida
Corporate Liaison
Interfaced with corporate officers of national/international corporations
Obtained support and sponsorship for business treaties between U.S. and other countries